Frequently asked questions
How can I order?
You can order easily using our online platform. When you find a product you need, you can add it to cart and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.
What payment methods can I use?
If you are a Romanian resident you can choose paying with cash at delivery or to pay with your credit/debit card. Unfortunately, our products are not available for European citizens for the moment.
What are the delivery charges?
There are no delivery charges - no matter what product you will order, it will arrive to you without any transport costs.
How long will it take me to get the order to my house?
For standard shipping, you should receive your order within 3-7 business days. It may take up to 2 days to proceed your order.
Can I track my order?
Yes, you can. Please visit our Track Page and click on "TRACK ORDER" button. Once we start shipping your order, you will be able to see your order's status.
Where do we sell?
Currently we are selling our products exclusively in Romania. If you are an european citizen, our products will not be available for you at the moment.